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I have already purchased or subscribed, but I’m being asked to purchase the film.

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If you are still prompted to purchase the film to which you’ve already purchased and/or subscribed, Click on the “Browse Channels” menu, which is located on the left side of the menu bar at the top of the screen.

Click on the Channel to which you’ve subscribed.
Click on the movie of your choice.
Click “Watch Film” on the main screen to begin streaming.
 
Be sure that you’ve chosen the correct menu item. A common mistake is to click to browse the Complete Library which is a VOD section where you can rent or purchase individual films.
 
If you believe you’re in the right place and your subscription is still not allowing you to watch the films, please e-mail Benjamin@FilmFestivalFlix.com.

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