Contact the Festival


To watch movies, simply LOG IN, select your movie and click WATCH FILM

For help: “How to Watch Movies”, “How to Log In”, “How to Purchase Tickets”, and more, please click to visit our GET STARTED PAGE where you’ll find multiple “how to” videos.

For help: “I forgot my password”, “How to connect Film Festival Flix to your TV”, and more, please click to visit our FAQ’s where you’ll find multiple “how to” videos and answers.

For questions related to the Festival, or to become a sponsor, screening host, donor or volunteer, please contact us using the form below

Customer Service will be available from 10am – 5pm PST during the Festival. We will reply within 24 hours.

  • If related to an existing purchase.
  • If related to a gift voucher you've received.

For Film Festival Flix billing questions, please e-mail:

Please include your

  1. Name
  2. E-mail address
  3. Order # (if you’ve already purchased)
  4. Coupon Code (If you’ve received a gift certificate)
  5. brief description of the problem you’re having


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Subscription Price From: $4.99 / month $9.99 / month $14.99 / month
Free Trial Period
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Watch on your laptop, TV, phone, or tablet Yes Yes Yes
Single Festival Access Yes Yes Yes
Multiple Festival Access No Yes Yes
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Create an Account

You will create your account during the first purchase on Film Festival Flix. To create an account now, select the Channel that's right for you? Subscribe or select the ticketing page. If you're not ready to purchase at this time, you can create your account at any time in the future.